Not a watered-down field service tool. Not another platform designed for HVAC companies. A focused operating system built around the real workflow of independent appliance repair technicians.
The problem
Appliance repair has a workflow that doesn't fit the standard mold. You feel it every day.
Landlord, tenant, property manager, onsite contact. Current software assumes one customer, one phone number.
Jobs stuck waiting on parts. No good way to track backorders, supplier follow-ups, or truck stock in the same place.
Serial numbers in notes. Service manuals in another app. Repair history scattered. Nothing tied to the actual appliance.
Tools designed for 20-tech operations with pricing to match. You're paying for features built for dispatch centers.
I started building my own software because nothing else fit how I actually run jobs. The existing tools are just not designed for this work.
— Solo appliance repair technician, Pacific Northwest
What we're building
We're talking to real technicians before we build anything — making sure we get the details right. Here's what we're focused on.
Multi-contact job model (owner, tenant, property manager)
Appliance asset history tied to model & serial number
Parts tracking with backorder & waiting-on-part job states
Service manual links directly from the job
Mobile-first design for field use, not desk use
Priced for solo and small shops, not enterprise fleets
We're talking to independent technicians before building anything. If this sounds like your world, we want to hear from you.